A glossary of commonly used terms

Individuals who have a link to the anchor neighbourhood (for example, making an impact, working or living there) and are recognised as making a difference in the area. They help to bring people and resources together in creative or interesting ways to solve shared problems for the common good.

A space where different types of knowledge and experience are brought together to make sense of and explore issues of common interest, as well as to develop learning and action that help to advance research and practice. SmartUrbI features two types:

a) Local Labs: these take place in the neighbourhood and include researchers, intermediaries and co-operation partners; and

b)  Transnational Labs: these bring together a few delegates from each Local Lab to share learning and collaborate across the four sites.

Shared decision-making and collaboration in urban areas between actors from different backgrounds leading to patterns of interaction in which hierarchical governing and local partnerships or self-organisation are complementary.

Responses to cross-cutting social problems that are more effective or efficient than existing strategies or services. They typically involve those affected or excluded and where the benefits of those solutions are experienced collectively by community members rather than a private individual, organisation or elite.

A set of connected actors, who might be individuals, organisations or collective/social entities (nodes) that are linked through a system of  ties indicating relationships, communication and informal collaborative arrangements.

A border or edge between two or more different sectors, organisations, locations or communities. There may be different interests, values and practices on either side of the boundary, and this may present difficulties in working or communicating between the individuals or teams on each side. Boundaries are often not clear cut – they may be ‘fuzzy’ and/or subjective depending on perception and social identities.

A research method to capture images of significant people, moments, objects or places that can later be used as a prompt for reflective conversations and may provide material for discussions at the Living Labs. Used as part of the shadowing.

Accompanying an individual during their normal ‘everyday’ activities for a period of time, making observations of this individual’s actions and the context in which they are operating.

An interview with only a few topics or open-ended questions to guide the conversation, leaving substantial room for the interviewee to respond thoroughly to each of the questions posed.

The process of investigating social structures through mapping inter-personal or inter-organisational networks. It is used to identify significant nodes (individual actors, people, or things within the network) and understand the relationships or interactions that connect them.

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